Meet the
Killens Reid
Physiotherapy Team

Meet the Killens Reid
Physiotherapy Team


Our Team

“The KillensReid team of registered physiotherapists enjoy the active Ottawa lifestyle. Our team is dedicated to sharing this way of life with their clients by improving their physical performance, functional independence, preventing and managing their pain and promoting a healthy, fit lifestyle.”

Our Experts

Meet Our Physiotherapists


B.Sc(PT) | FCAMPT | CGunn(IMS)


A graduate of the University of Ottawa Physiotherapy program, Pierre joined the Killens Reid team in 2008. From 1998 to 2008, Pierre was a Registered Massage Therapist (Ontario), treating a variety of office and sports-related injuries, and promoting injury prevention.

While being a therapist and clinic owner, he continued his professional development with courses such as Myofascial Release, Muscle Energy and Cranio-Sacral Techniques before embarking in full-time studies to become a Physiotherapist. Pierre obtained his Diploma in Advanced Manual & Manipulative Therapy in 2016, and became a Fellow with the Canadian Academy of Manipulative Physiotherapy (FCAMPT) In 2019, he obtained his certification in the Gunn IMS dry needling system He continues to seek more courses in fascial, neurodynamics, and chronic pain.

Pierre’s athletic background ranges from cycling (road and mountain), track, cross-country and road running. He has qualified twice to represent Canada at the World Duathlon Championships, as well as the World Solo 24-hour Mountain Bike Championships. Following the completion of his Physiotherapy program, he completed an 11,000 km cycling trip across Canada.

The competitive life in athletics is now behind him. His latest competitive stream is homebrewing tasty beers, where he has won some awards locally and nationally. At home, he enjoys spending time with his wonderful wife and three energetic and beautiful girls (including twins). 

Pierre est heureux de vous offrir ses services dans les deux langues.

Read more about FCAMPT


B.Sc.(PT) | B.Sc.(Ex.Sc)


Louise is a 1987 Honours Graduate of Physiotherapy from the University of Toronto. Prior to this, she successfully completed a B.Sc. in Exercise Science with a Specialty in Sports Medicine at Concordia University.  As a young graduate she worked in private orthopaedic and sports injury clinics and founded the Killens Reid Physiotherapy Clinic with Suzanne Reid in 1992.  She has a strong manual therapy background and incorporates this into her practice.  In 2002 she completed the Vodder Lymphatic Series and became certified as a manual lymphatic therapist.  As is the case with her colleagues at the Killens Reid Physiotherapy Clinic, she continues to take courses on a yearly basis and considers herself a “life-long learner”.  She completed her dry needling, intramuscular stimulation (Gunn IMS) in 2010 and in 2015 completed the Connect Therapy Series ( which is a hands-on, clinical reasoning approach for the assessment and treatment of complex orthopaedic conditions.

Louise lives in Chelsea, her playground of outdoor activities.  All of her family are very active in sports and have competed at the National and International level.  During her free time, she sits on boards, volunteers in her community and abroad as a physiotherapist.  She believes we receive more than we give when volunteering.

“My role is to facilitate and listen to the body. Being a physiotherapist has not only helped others but has enriched my life.”


B.Sc.(PT) | B.Sc.(Biol)


After completing a Bachelor of Science in Biology from the University of Western Ontario (’82-’85), Suzanne returned to Montreal and was admitted to the Physiotherapy program at McGill University. She graduated with Honors in 1988 and, in search of new horizons, packed her bags and moved to Ottawa, Ontario. She began her career at the Civic Hospital, rotating through the various departments, and subsequently moved out into the world of private orthopaedic practice, working in a variety of clinics in Ottawa, Carp and St-Jerome, Quebec.

In 1992 Suzanne founded Killens Reid Physiotherapy Clinic with friend and colleague, Louise Killens. It proved to have been a wonderful collaboration between two like-minded women that grew and flourished for 29 years!

Between the period of 1992-1998, Suzanne studied part-time at the Canadian College of Osteopathy in Toronto where she completed the course of study in traditional osteopathy. This knowledge and philosophy have deeply shaped Suzanne’s manual practice and allowed her to incorporate cranial and visceral techniques, as well as the more traditional manual therapy, into her treatments. An avowed life-long learner, Suzanne went on to complete Levels I/II of the Kinetacore Functional Dry Needling Program and Levels 1-5 of the Pelvic Health Solutions pelvi-perineal rehab. Women’s and Men’s pelvic health have become a key area of interest in Suzanne’s practice and she looks forward to the continued growth of the Pelvic Health program at the clinic.

In 2015, Suzanne embarked on an 8 month Certification and Clinical Mentorship in the Integrated Systems Model taught by Diane Lee, PT ( It proved to be an incredible journey of learning, growth and new friendships!

In 2021, Suzanne began an online certification in the treatment of peri and postmenopausal women. She hopes to continue to be a source of motivation for her clients so that they may live their ‘3rd age’ with optimal health and wellness.

Suzanne lives in Cantley, Quebec with her husband and two sons. When not at the clinic, Suzanne is a multi-sport athlete who enjoys cross-country skiing, open-water rowing, cycling, hiking, hot tea, good wine, books and any and every chance to be in the great outdoors.


Eric obtained Bachelor’s and Master’s degrees in Kinesiology and Sports Medicine from Laurentian and Lakehead Universities. He then completed his Physiotherapy degree at McMaster University in 2001. After years of subsequent training Eric received his Diploma in Advanced Manual & Manipulative Therapy, thus is a Fellow with the Canadian Academy of Manipulative Physiotherapy (FCAMPT)

Since joining in 2006, Eric loves being part of the Killens Reid team. He focuses his patient care not only through his Manual and Exercise Therapy, but also by several other methods: Having become a Functional Dry Needling Practitioner™ (see, Eric finds that his patients get even better success in achieving their functional goals and symptom relief. More recently, he has added Visceral Manipulation (see ) which he realizes was the missing link in treating patients’ complex symptomatology. He has extensive experience in dizziness treatment and received his Certification in Vestibular Rehabilitation from Emory University in Atlanta. He is thus able to distinguish causes of dizziness and balance problems, and treats with repositioning techniques, adaptation / habituation / balance / vision exercises, plus manual therapy to the abdomen, neck and head. Also, following additional Concussion Rehab courses, he can effectively tease out different factors contributing to post-concussion syndrome, and treat them accordingly. Finally, his training in Running Injury Prevention and Treatment has simplified the return-to-run process.

Eric is licensed to practice physiotherapy in Ontario and Québec. A former Canadian Cross-Country Ski Team member, he still keeps in shape with his family by skiing, cycling, running, swimming, paddling and singing!

Read more about FCAMPT


B.Sc. PT

Quelen was born and raised in Brazil. She graduated in 2011 from the Lisbon School of Health Technology, in Portugal. Since moving to Canada in 2013, Quelen has practiced in the Orthopedic, Geriatric and Women’s Health fields. Her passion for Pelvic Health started in Physiotherapy School when she was placed at a Maternity Hospital. She worked with women who were being treated for urinary incontinence, pelvic organ prolapse and pelvic pain among other conditions.

Quelen has taken several courses in Pelvic Physiotherapy, including Pelvic Health Solutions levels 1-3 (addressing the management of several pelvic health conditions from bladder issues to complex pelvic pain), Visceral Mobilization, Clinical Pilates, Hypopressive Method, Röst Therapy. More recently she attended an Anatomy Trains course and completed her Postnatal Rehab Program with Burrell Education. She is passionate about helping people understand their bodies and live healthy, active and pain-free lives.

Quelen is married with two young daughters. She loves hiking, dancing and spending time with her family.

Member of the Canadian Physiotherapy Association – Women’s Health and Pain Science Divisions

Member of the International Pelvic Pain Society


B. Sc PT

IMS | Lymphedema | Myofascial

As a physiotherapist and yoga teacher, Natalie’s goal is to provide one on one physiotherapy services to clients in a supportive and compassionate setting. She believes that successful rehabilitation requires a thorough assessment, proper communication, engagement and thoughtful treatment planning. In order for optimal recovery to occur, the whole person and the whole body need to be taken into account.

Natalie spent the first half of her career working in private practice with a focus on orthopaedics, work and sport related injuries. In 2013, she began working in cancer rehabilitation and lymphedema management. There, she discovered her passion for helping men and women who are living with cancer manage side effects related to treatment. Natalie soon discovered that many of her oncology clients were struggling with pelvic floor dysfunction and pursued additional training to be able to better serve this population.

Within her practice, Natalie uses a combination of manual therapy, joint mobilization, myofascial release, Gunn IMS/trigger point dry needling and exercise and movement rehabilitation.  Each treatment plan is individually designed with her client’s goals and values in mind.

Over the years, Natalie has pursued post-graduate coursework in several areas in order to hone her skills and update her knowledge base. This allows her to be more focused and helps to provide a more individualized treatment plan. Natalie has pursued extensive coursework in manual therapy with the orthopaedic division of the Canadian Physiotherapy Association, myofascial release, Gunn IMS dry needling and pelvic rehabilitation. Natalie is a certified Lymphedema Therapist through the Norton School of Lymphatic Therapy. She is an authorizer with the Assistive Devices Program (ADP) for both compression garments and walkers.

When not practicing, Natalie enjoys spending time with her two children, husband, dog, family and friends.

She balances her busy life by remaining active. She enjoys running, cycling, pilates, yoga and strength training. But to truly unwind, she finds her real calm when outdoors and behind the lens of her camera.



Paul Phillips joined Killens-Reid in 2010, after completing the Master of Health Science in Physiotherapy program at the University of Ottawa. With Bachelor degrees in Physical and Health Education, Biology and Education from Queen’s University, Paul was a Registered Massage Therapist before pursuing studies to become a physiotherapist. Continuing his education while working, Paul completed a Master of Clinical Science in Manipulative physiotherapy at Western University in 2014 and is a Fellow of the Canadian Academy of Manipulative Physiotherapy. Other professional interests include motor control, exercise based treatment and sports physiotherapy. Paul endeavors to mix the best evidence-based treatment, informed by the professional dialogue of experiences of his Killens Reid colleagues and his mentor, Lenerdene Levesque. As a resident of Chelsea, Paul enjoys cycling, cross-country skiing, paddling as well as supporting his wife’s road and cyclocross racing.

Read more about FCAMPT



Tamara graduated with honors from McMaster University in 2014, with a Bachelor of Science in Kinesiology. During her time at Mac, she discovered her passion for rehabilitation, and graduated in 2016 with a Master of Science in Physical Therapy from Queen’s University. Graduating at the top of her class, Tamara was awarded with the Canadian Physiotherapy Association Award, as well as the Canadian Academy of Manipulative Physiotherapy (CAMPT) Award.

Tamara has completed several additional courses including: Orthopaedic Division Manual Therapy Level 3, Patellofemoral Pain Syndrome, Chronic Disease Prevention, and several courses in Osteoarthritis Management. In 2016, she

attended the Ontario Physiotherapy Association InterACTION Conference where she co-presented an original research project reviewing wearable technology for use in cardiac rehabilitation.

Tamara believes in taking a multi-faceted approach to treatment with her clients, using a combination of exercise, manual therapy, and education.

Tamara is passionate about the outdoors, and likes to keep active. When she is not working, she can be found whitewater kayaking, cycling, downhill and cross-country skiing, hiking, and practicing yoga.




In 2010, Emma graduated from Sacred Heart University in Fairfield, Connecticut with a Doctorate of Physical Therapy (DPT). In 2007, she received her undergraduate degree from Clarkson University in Potsdam, NY while playing NCAA Division I women’s hockey with the Golden Knights.

She returned to Canada and began her physiotherapy practice in the Mississauga area before moving to Ottawa in the fall of 2015.  Since graduating she has completed additional training, including certifications in Acupuncture and dry needling, pain science and is a Certified Manipulative Therapist (Swodeam Institute).  She has completed training in concussion management and is interested in completing further training for that condition, along with vestibular disorders, and the temporomandibular joint (TMJ) dysfunctions.

She is passionate about providing patient-centered care that guides her clients to achieve their goals and return to their daily lives without symptoms. She utilizes a combination of interventions based upon your needs and goals, including patient education, manual therapy, acupuncture and dry needling and an active home program.

Outside of the clinic she enjoys staying active, especially skating on the Rideau Canal in the winter, playing hockey and going for hikes in Gatineau Park.

Taylor Cleghorn-LaBillois

Office administrator

Taylor joined the Killens Reid team  in December 2020. A New Brunswick native, Taylor grew up playing competitive softball and enjoys hiking in Ottawa’s beautiful trails.

Rebecca Valade

Office administrator

Rebecca joined the Killens Reid team in November 2020. She is currently a student at Carleton University studying Cognitive Science with a concentration in neuroscience with a minor in biology. In her free time, she enjoys skiing, exercising, writing and cooking. 


What People are Saying about Killens Reid Physiotherapy

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I was very impressed with the thorough examination by Pierre. The clinic is highly recommended by an excellent physiotherapist who, unfortunately for me, practices in the suburbs!
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Excellent results. Miracle workers. Issues are taken care of in a professional and timely way. No need to go anywhere else. You are in very good hands at Killens Reid Physiotherapy.
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The staff is very knowledgeable, cordial and competent.

I recommend the clinic to all the athletes I deal with and my friends.
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Everyone at Killens Reid is so friendly. And Natalie is a fantastic physiotherapist whose treatment has helped immensely. Nice office, great location downtown, and great staff.

Hours of operation

07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 13:00