COVID-19 Protocol

How we keep each other safe during COVID-19

We are happy to announce that all therapists and administration staff have had both their doses of the COVID-19 vaccine (end of June 2021), and started having the 3rd (booster) shots in November, 2021

Your Appointment during COVID-19

Before your appointment:

You must fill out the COVID-19 self-screening questionnaire that is automatically sent the day before your appointment. If you have any questions, please contact the clinic.

At your appointment:
  • A mask is MANDATORY
  • Please arrive only a few minutes before the start of your appointment
  • Please wait outside of the clinic’s entrance – a staff member will let you know when it is safe to come in
  • Come alone, unless you need another person’s assistance
  • Following the guidelines by the Ministry of Health of Ontario, we must ask you more COVID-19 screening questions prior to entering the premises
  • Hand sanitizer is found at the entrance of the clinic, and in all the treatment rooms
  • The chairs have been removed from the waiting area. You will be brought directly to your treatment room
  • Your personal belongings can be placed in the bin in each room – the bin will be cleaned after each appointment
  • For rebooking and payment, you may do so in person, or via your electronic account that you set up with the clinic
  • Please do not bring any food to the premises
  • Every staff member also completes and passes a self-screening COVID-19 questionnaire before going to work
  • All staff member will be wearing appropriate Personal Protective Equipment (PPE)
  • A mask is MANDATORY
  • Everyone should respect social distancing
Following your appointment:
  • It is advised that you wash your hands with soap and water, or with hand sanitizer
  • The staff will disinfect the treatment room and the front desk
  • High traffic areas will be disinfected twice daily with Health Canada approved products, in accordance to the Ministry of Health of Ontario

Hours of operation

07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 13:00