COVID-19 – Killens Reid Physiotherapy

COVID-19 Protocol

How we keep each other safe during COVID-19

We are happy to announce that all therapists and administration staff have had their first dose of the COVID-19 vaccine (March 2021)

Your Appointment during COVID-19

Before your appointment:

Fill Out Your Screening Questionnaire

You must fill out the COVID-19 self-screening questionnaire that is automatically sent the day before your appointment. If you have any questions, please contact the clinic.

At your appointment:

Your Responsibilies

A mask is MANDATORY
Please arrive only a few minutes before the start of your appointment
Please wait outside of the clinic’s entrance – a staff member will let you know when it is safe to come in
Come alone, unless you need another person’s assistance
Following the guidelines by the Ministry of Health of Ontario, we must ask you more COVID-19 screening questions prior to entering the premises
Hand sanitizer is found at the entrance of the clinic, and in all the treatment rooms
The chairs have been removed from the waiting area. You will be brought directly to your treatment room
For rebooking and payment, you may do so in person, or via your electronic account that you set up with the clinic
Please do not bring any food to the premises

How the Killens Reid Team Keeps You Safe

Every staff member also completes and passes a self-screening COVID-19 questionnaire before going to work
All staff member will be wearing appropriate Personal Protective Equipment (PPE)
A mask is MANDATORY
Everyone should respect social distancing

Following your appointment:

What to do after your appointment

It is advised that you wash your hands with soap and water, or with hand sanitizer
The staff will disinfect the treatment room and the front desk
High traffic areas will be disinfected twice daily with Health Canada approved products, in accordance to the Ministry of Health of Ontario

COVID-19 Protocol

How we keep each other safe during COVID-19

Your Appointment during COVID-19

Before your appointment:

At your appointment:

Following your appointment:

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